FAQ

Can all Blank Space products be personalised?

Most Blank Space products are personalised or custom. This meaning we do not have a shelf full of the item and we make as per your order. There is a slight different between personalised and custom. (The only items to the exception are items that have generic wording "wishing well, or cards and gifts". If an item has a name, date or hashtag on the sign, then this can be personalised.

Personalised items all that have templated designs which are personalised according to your instructions. This could be something like the names on the Emily wedding welcome sign or the logo on our Hiya business signs

Custom products are designed from the ground up with your imagination the middle of the . You purchase the size and colour group and then we get creating! We don’t have these stocked in the workshop or ready to pull up from a template. We create them completely from scratch. Custom design do take longer as there is an initial design phase on top of product.  The standard 2 - 3 weeks production applies but only once the design is finalised. This is the reason Custom Designed Orders incur an additional fee and take a bit longer to make. They’re totally unique, with no two the same.

How long does it take to make my order?

Please allow 2 - 3 weeks for your product to be made and an additional 6 days for delivery from date of order.

What is your shipping policy?

Everyday we ship signs around the world. Mostly here in Australia. All shipping includes a tracking number. This time is ontop of the production time. Allow upto 4 weeks in total.

Read more here

DOMESTIC

All Australian orders are posted with Australia Post. Tracking Available here

Standard: 5-7 business days 

Express: Overnight to all major cities, 2 business days for all other locations.

INTERNATIONAL

If you would like international shipping, please contact us directly for a quote.

All International Shipping is express and includes signature on delivery and insurance (where available)

Does my order come with tracking?

Yes. All our parcels include shipping

I'm buying quiet a few signs, do you have a discount?

Yes! All purchases over $350 (not including shipping) are entitled to a $30 off  CODE: FEELINGTHELOVE

Must be purchased in one transaction and sent to the same delivery address.

 

Any other questions?

Please reach out, we love to chat!

info@blankspacecollective.com.au or reach out here!