Shipping and Delivery
Blank Space Collective ships Australia wide. All parcels are shipping using Australia Post tracking.
All of our products are made to order.
Please allow 2 - 3 weeks for your product to be made and an additional 6 days for delivery from date of order.
You may need to allow up to a maximum of four weeks* for your order to be completed, during busy periods. (January, April/May, August - December)
Shipping options include careful packaging of delicate items, and Australia Post. Once your order has been shipped, Blank Space Collective cannot accept responsibility for loss or any damage to your package. However if your parcel is damaged during the delivery please contact us within 48hrs of receiving your order. You can find delivery details via these services at the following links:
SHIPPING IS CURRENTLY ONLY AVAILABLE IN AUSTRALIA
Flat Rate $9
Standard Shipping Complimentary on orders AU$125 and over.
NSW, VIC and ACT: 2-5 business days.
QLD and SA: 3-6 business days.
WA, TAS and NT: 4-9 business days.
Due to the ongoing effects of COVID-19, we can no longer guarantee delivery times for future purchases.
Please contact firstname.lastname@example.org for any questions or concerns.
Shipping during promotional periods:
Please allow an additional 3-5 days for any order to be dispatched when placing during a major sales promotion.
Please note that selecting Express Shipping ensures your order is moved through the postal service quickly via Australia Post, but does not necessarily mean production time in our studio will be faster. If you would also like us to rush your order, and place it at the front of our queue, please get in touch via email or telephone and we'll be happy to arrange this for you where possible, during non-peak periods.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
You should expect to see your item within 4 weeks of ordering. All items are hand made and take up to 3 weeks to create (it can be sooner!). Delivery takes an additional 6 business days.
If you have a question regarding your order please contact us here or on email@example.com